Since the company’s start in 2002, BFG has been providing customers with our famous lifetime warranty and 24/7/365 tech support. As a company made up of gamers and PC enthusiasts, we know how important it is to keep you up and running with your new hardware purchase.

• Our U.S.-based, expert technical support staff will answer your phone call 24 hours a day, 7 days a week, every day of the year including holidays

• Our goal is to answer your email requesting support within 24 hours or less

• We answer phone calls on average in under one minute

Our support staff has the technical expertise to troubleshoot and resolve any issue you may be experiencing. If you are technical, they’ll get right to the issue at hand and won’t waste your time asking you simple questions. And if you’re not that technical; don’t worry! Our patient experts are really good and walking through basic steps to get your issue resolved as quickly as possible.

If you need help, click here. We’re ready when you are.

“Despite how well made and well engineered I think your products are, your customer service and manufacturer's warranty are even better.”

“Your RMA process was so effortless and easy, I was astounded. The outstanding level of customer service and attention to brand excellence that I experienced during the process was unexpected
and refreshing.”

“Had a problem with installing 256 AGP video card; a 6200 OC series. Finally phoned tech support and was surprised to get real person on a Saturday. Tony at BFG support was very helpful. Computer games have come to life!! Just wanted to say thanks formally and you guys are the best at customer support.”

“In an industry where customer service standards are falling (here in England) I find yours amazingly refreshing. I will be telling everyone I associate within the industry that I hold your customer service in high regard indeed.”